Legal notice
This legal notice applies to the next2u website and its subdomains (for example market.next2u.io and services.next2u.io).
Site publisher
The site is published by:
next2u S.à r.l. - S.
Simplified limited liability company (SARL-S)
14A, Rue du Baumbusch
L-8213 Mamer
Grand Duchy of Luxembourg
- Trade and Companies Register (RCS Luxembourg): B292816
- Intra-community VAT number: LU36378138
- Business permit (autorisation d'établissement): 10175818 / 0 (commercial activities and services), issued by the Ministry of the Economy of the Grand Duchy of Luxembourg
- Contact: via customer support or by post at the registered address above
Director of publication
The director of publication is Arby Djabaev, manager of next2u S.à r.l. - S.
Hosting provider
The site is hosted by:
OVHcloud (OVH SAS)
2 rue Kellermann
59100 Roubaix
France
The infrastructure and data are hosted in data centres located within the European Union (France, Germany and Luxembourg). OVHcloud acts as a processor on our behalf within the meaning of Article 28 GDPR. The list of our processors is set out in our sub-processors.
Platform status
next2u is an online platform operator within the meaning of applicable law: a classified-ads service that connects sellers and buyers and ranks their listings.
Ranking transparency
When you run a search or browse a feed of listings, results are ordered by automated algorithms. The main parameters that determine ranking are:
- the relevance of the listing to your query and to the filters you selected;
- the recency of the listing (date of publication or update);
- the geographic proximity between the listing and the location you indicated;
- the quality and completeness of the listing (title, description, photos, attributes provided);
- personalisation signals (for example the categories you recently viewed), where available.
Professional and private sellers
On next2u, a seller may be a private individual (non-professional) or a professional, according to the status they declare. We indicate that status on the relevant profile and listings based on that declaration.
Reporting illegal content and complaints
In accordance with Regulation (EU) 2022/2065 on digital services (DSA), anyone may report content they consider illegal (a listing, message or profile) using the reporting tools in the interface or by contacting customer support.
- We acknowledge receipt of reports and review the reported content.
- Where a listing or account is restricted, hidden or removed, the affected user receives a statement of reasons and may submit a complaint to support to request a review of the decision, including a human review.
- You may write to us in any of the site's languages.
The Digital Services Coordinator competent for the publisher is the Competition Authority (Autorité de la concurrence) of the Grand Duchy of Luxembourg.
Consumer dispute resolution (mediation)
In the event of a dispute with a professional seller or with next2u in its capacity as a professional, and after a written complaint has gone unresolved, you may use a consumer mediator free of charge. Mediation does not apply to disputes between private individuals.
Service national du Médiateur de la consommation, the residual body competent for consumer disputes in Luxembourg.
Website: mediateurconsommation.lu
Service de Médiation pour le Consommateur / Consumentenombudsdienst.
Website: mediationconsommateur.be
Universalschlichtungsstelle des Bundes (Zentrum für Schlichtung e.V., Kehl).
Website: verbraucher-schlichter.de
For cross-border disputes within the EU, you may contact the European Consumer Centre.
Website: europe-consommateurs.eu
Personal data
The processing of your personal data is described in our Privacy Policy. The competent supervisory authority is the National Commission for Data Protection (CNPD) of the Grand Duchy of Luxembourg. You have the rights provided by the GDPR (Regulation EU 2016/679), including access, rectification, erasure, restriction, portability and objection.
Intellectual property
The software, databases, interface design and trademarks of next2u belong to the publisher. The "next2u" name is a protected trademark. The terms governing the use of intellectual property are set out in our Terms of Use.
Applicable law
This legal notice and the use of next2u are governed by the law of the Grand Duchy of Luxembourg, without prejudice to the mandatory rights granted to consumers by the law of their country of residence.